Shipping policy

At Apex Marts, we strive to deliver your orders safely and efficiently across Pakistan. Please review our shipping terms below:

1. Delivery Time & Shipping Charges

  • Free Delivery: We offer Free Shipping on all orders across Pakistan.

  • Delivery Timeline: Orders are typically delivered within 4 to 9 business days.

2. Advance Payment Policy (Bulk Orders)

  • Cash on Delivery (COD): Available for standard orders.

  • Advance Payment Requirement: If an order contains more than 2 products, an advance payment of PKR 300 is required to confirm the order. The remaining balance will be collected via COD upon delivery.

3. Open Parcel Allowed (Check Before You Pay)

  • We provide an "Allow to Open Parcel" facility. You are encouraged to open and inspect your package in front of the courier rider before paying the Cash on Delivery amount.

4. Order Tracking Policy

  • You can request your order tracking details after 2 days (48 hours) of placing your order.

  • Tracking information will be provided upon your request by contacting our support team with your order details.

5. Questions & Support

For tracking requests, order updates, or any shipping questions, you can reach out to us via:

  • Email: apexmartsoffical@gmail.com

  • Phone / WhatsApp: You can also contact or message us directly on the number from which you received your Order Confirmation Call.